Shipping Information for Heather's Creative Haven
At Heather's Creative Haven, we aim to provide you with the best shipping options, no matter where you live.
Shipping Methods
Standard Shipping: We primarily use USPS for our shipping needs. USPS offers reliable and cost-effective delivery options to ensure your items arrive safely and promptly.
Special Requests: If you have a preferred shipping method such as FedEx, UPS, or another carrier, please contact us at the time of your purchase. Special shipping requests will be accommodated at the buyer's expense.
Shipping Costs
Standard Shipping: Shipping costs are calculated based on the weight and dimensions of your package and your location. Shipping costs will be displayed at checkout.
- Flat Rate Shipping: Some items, due to the nature of how they have to be packaged will use flat rate shipping and must be shipped separately. Primarily this would be any original paintings or prints of originals. These costs are not waived if you order multiple items unless you are ordering multiple items of the same thing and approximate size (i.e. all 12X9 original paintings).
Special Requests: For special shipping requests using carriers other than USPS, the additional cost will be calculated and provided to you for approval before shipment.
Processing Time
- Order Processing: Orders are typically processed within 1-3 business days. During peak seasons, processing times may be slightly longer.
Delivery Time
USPS Delivery: Standard delivery times for USPS are typically 3-7 business days, depending on your location.
Special Requests: Delivery times for FedEx, UPS, or other carriers will vary based on the carrier’s schedule and your location.
Order Tracking
- Once your order has shipped, you will receive an email notification with your tracking number. You can use this number to track your package through the carrier's website.
International Shipping
- At this time, we only offer shipping within the United States. We are working on expanding our shipping options to include international destinations in the future.
Contact Us
If you have any questions or concerns about your shipment, please contact us:
- Email: contact at heathermcmillan.com
- Phone: 1 404-507-2946
Thank you for choosing Heather's Creative Haven! We appreciate your business and look forward to serving you again.